Privacy Policy

1. Introduction

AI Pocket Mechanic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

2.1 Personal Information

• Name and email address (via Google Sign-In)
• Vehicle registration numbers
• Vehicle information (make, model, year)
• Location data (when searching for nearby mechanics)

2.2 Usage Information

• Diagnostic queries and uploaded images
• App usage patterns and preferences
• Device information (model, operating system)

2.3 Photos and Media

When you use our diagnostic feature, you may upload photos of vehicle issues. These images are processed by our AI system to provide diagnostic suggestions and are stored securely.

3. How We Use Your Information

• To provide AI-powered vehicle diagnostics
• To look up vehicle information via DVLA
• To connect you with local mechanics
• To save your vehicle history and service records
• To improve our AI diagnostic accuracy
• To send service reminders (with your consent)
• To respond to your enquiries and support requests

4. Data Sharing

We do not sell your personal information. We may share data with:

• DVLA: To retrieve vehicle information using your registration number
• AI Service Providers: To process diagnostic queries (data is anonymised)
• Mechanics: Only when you explicitly request a quote or booking
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication, and regular security audits.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

8. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: